Service Options

On Demand

Reserved Plus

On Demand

No Minimum Contract
Monday to Friday - 9am to 5.30pm
4 hour remote response
12 hour on site response
Pay monthly, quarterly or annually

Reserved

Reserved Plus

On Demand

1-3 year term contract
Monday to Saturday - 8am to 6pm
1 hour remote response
8 hour on site response
Pay monthly, quarterly or annually

Reserved Plus

Reserved Plus

Reserved Plus

1-3 year term contract
24/7 cover
15 mins remote response
4 hour onsite response
Pay monthly, quarterly or annually

Dedicated

Dedicated

Reserved Plus

1-5 year term commitment
Dedicated Resource
24/7 Support
Key Account Management

Consult

Dedicated

Consult

Guidance for improvement
Best practice adherence
Evaluate and implement